5 minutes master the basic principles of effective communication
Often we experience failure in communication.In fact, communication has become a very common thing even for us as babies.Communication with other people is fundamental for humans as social creatures.However, in the world of work, communication problems are a problem that is often faced.Communication problems are very diverse, starting from lack of self-confidence, not being able to clearly convey opinions or even product presentations, or having problems in determining personal branding.Problems and challenges continue to arise when work requires good communication skills.
When you gain trust from a company to represent or explain the company in a presentation at a seminar.Of course, for some people who are not used to public speaking, this is a big problem.Problems arise when our conversations are undirected, communication is one-way, we are rushed or we suddenly get stage fright.
It is important to remember that when preparing a presentation or explaining a product to a client, we need basic capital to prepare it to be more effective.The things that need to be considered in order to improve communication skills to make them more effective include:
a.Objective
Hal pertama yang diperhatikan adalah mengetahui mengenai audiens yang dihadapi. Memahami audiens menjadi hal yang penting, untuk diketahui karena pastilah konten komunikasi dengan staff akan berbeda apabila berkomunikasi dengan Direktur. Setelah kita lebih dulu memahami audiens, sehingga memudahkan kita dapat menyusun konten komunikasi yang pas.
b.Content
After identifying the audience.Next we discuss content.Content may be the main thing in a presentation.However, the content still contains things that speakers need to pay attention to.Content consists of 3 components: Opening, Body Content and Closing.Opening is very important.This is because the audience will judge whether or not the speaker deserves attention, as seen from the first 7 seconds of opening a presentation.So opening becomes important.Use unique facts when opening a presentation, so that the audience remains curious about the body content that will be discussed.Now, we move on to the body content.Body content requires packaging in such a way that interaction occurs between the audience and the speaker.So that there is two-way interaction during the presentation.In the closing section, we need good closing words so that the audience can remember them.Closing can be packaged through quotes that are interesting and appropriate to the content.Choosing words for closing is very important, so that the audience can remember the contents of our presentation.So it is necessary to choose the right words that are easy to remember.
c.Vocal
Suara dan intonasi menjadi hal yang mungkin dianggap sepele oleh mayoritas orang. Namun nyatanya menurut penelitian, body language dan suara mendapat persentasi yang cukup banyak dalam meng attract perhatian audiens. Menurut penelitian Mehrabian Study (1967 – 1972) berpendapat bahwa body language dan how you say it memiliki persentase hampir 80% menjadi bagian yang penting dalam sebuah presentasi. Hanya sebanyak 7% kita berkomunikasi berdasarkan words, 39% berdasarkan suara dan intonasi dan 55% berdasarkan perilaku non verbal. Maka, intonasi, vocal sampai body language sangat perlu diperhatikan dan menjadi hal yang penting dalam presentasi.